AI-Powered Emergency Dispatch
Conversational AI that follows MPDS protocols to triage 911 calls,
dispatch units, and coordinate crews in real time.
-
Voice AI Call Center
Handles inbound 911 calls with natural voice AI, gathering location and chief complaint automatically.
-
Patient GPS Tracking
Sends a secure link to callers so crews can track the patient's live location en route.
-
Smart Unit Dispatch
AI recommends the best available unit based on proximity, capability, and call priority.
-
Crew Notifications
Alerts crews via voice call and SMS with dispatch details, address, and patient info.
-
MPDS Protocol Engine
Follows Medical Priority Dispatch protocols to classify calls and guide pre-arrival instructions.
-
Live Analytics
Real-time dashboards for response times, call volume, unit performance, and trends.
AI Dispatch Center
